Tendayi Mnemo

AgilePM Practitioner

ITIL Foundation v3

Managing Client Focused Projects
Information Strategies
Current Issues in Networking
Information Systems Development
Commercial Website Development
Research Paradigms
Project and Dissertation

Business Systems Planning & Implementation
Information Systems Project Management
Knowledge Management
Management Issues in Telecommunications

Project Integration Management
Project Scope Management
Project Time Management
Project Cost Management
Project Quality Management
Project Human Resource Management
Project Communications Management
Project Risk Management
Project Procurement Management
Project Stakeholder Management

Providing online, virtual and onsite project management and business development consultancy services to offshore and local businesses and organisations.

• Deliver in-house, onsite Project Management methodologies coaching, facilitated workshops and services focusing on global best practices.
• Provide business development and consultancy services, project management and implementation of business plans and strategies for clients.
• Utilise local, national and regional networks, contacts and experience to source suitably qualified and experienced technical resources for various technical ad-hoc and term placements for clients as and when required.

Appointed to manage, coordinate and execute fibre civil works spur build and integration of the Altech Gauteng Provincial Government, Gauteng Broadband Network FTTx Project. Interfaced with Customer regarding product releases to ensure delivery of functionality as committed. Managed expectations and stakeholder communications, ensuring alignment of all aspects of the client programme in terms of objectives, scope, status and progress. Supported demand management through understanding agreed targets.

• Scheduled and coordinated site acquisitions with stakeholders, supervised site planning, prepared project plans, and drove plans through to successful completion, managing and tracking effort and progress.

• Mentored and provided clear leadership and motivation to the teams, and ensured project teams adhered to prescribed SHEQ compliance and Health and Safety act.

• Presided over project commercial contracts and SLAs, prepared and managed project budget making informed decisions on various options presented.

• Mitigated risks and addressed issues, highlighting and communicating those with a potential for none or late delivery, to ensure timely completion of project milestones.

Brought on board to manage customer programmes in Sub-Saharan Africa region, and develop new business with existing customers through upselling. Opened doors with potential customers and led exploratory talks to identify synergies and revenue growth opportunities for new technology offerings. Became regional customer primary interface, managing all stakeholder internal and external relationships and communications, and participating at regional conferences and events, contributing to the acquisition and signing on of new customers.

• Managed the end-to-end development lifecycle of packaged, off-the-shelf and bespoke data-driven OSS/BSS, VAS, Insight and Analytics, Customer Value Management and Data Management software projects for key clients that achieved sales revenues of $3 million in 2015.

• Played a pivotal and central role in mobilizing business, technical and delivery aspects of projects, planning, managing and providing high-level management direction and co-ordination, scheduling and monitoring progress against baselined high level plans.

• Managed project overall configuration, risk and escalated problems, issues and concerns.

• Monitored business involvement within the Scrum Teams, motivating them to meet their objectives and to handle difficult situations where sensible. Resourced specialist roles as required.

• Reported on quarterly revenue targets to executive and stakeholders.

• Produced Project Closure Reports to review and validate the success of projects, outlining project highlights and best practices for future projects.

Joined Huawei South Africa PMO to render project management, operational support and coordination in executing and delivering 2G/3G/LTE GSM Core, RAN and Microwave transmission, IP Backhaul infrastructure projects for Mobile Network Operators in Sub-Saharan Africa, namely Warid Telecomms Uganda, MTN and Telkom 8ta South Africa.

• Provided end-to-end project leadership and oversight in collating project requirements, defining scope, dependencies and key success factors, project planning and scheduling well defined milestones.

• Established effective management of project deliverables, action items, and proactively managed risks, issues, concerns whilst ensuring strict compliance with Health and Safety of project resources.

• Managed supplier/contractor commercial contracts, and ensured SLAs are met on all projects.

• Engaged professionally with senior management, internal and external stakeholders and provided regular and adhoc project status reporting to stakeholders.

• Completed, commissioned, integrated and handed over 246, 2G/3G GSM RAN Swap out sites and 72 Microwave links on the Warid Telecommunications, Uganda project; 68, IP Backhaul links for the MTN South Africa Western Cape region project; and 108, 3G/LTE Telkom 8ta sites in the Western Cape.

• Managed budgets ranging from $2 million to $10 million.

• Formally closed project and presented project closure documentation evaluating and highlighting project key successes against set KPIs and recommendations for future process improvements.

Established a technology company to tender for the Econet Wireless Zimbabwe 2G/3G GSM RAN and Transmission network Full Turnkey infrastructure roll out. Won a contract and created Project Management system and formalized execution plan for the allocated 5 x Greenfield, 20 x rooftop, 15 x Swap-out GSM RAN sites, and 12 x Microwave Transmission links valued at $750k.

• Established project resource requirements, procured and enlisted a team of 5 subcontractor teams, determined and distributed work packages leveraging their individual capacities, and mentored them to acceptable project management, health and safety and quality standards.

• Provided overall project leadership, direction and support, ensuring business process improvement and taking charge of change management and authorization.

• Presided over site commissioning, testing, optimization/drive testing, provisional and final client acceptance sign-off, invoicing and securing payments.

Enlisted to provide project management consultancy services for the Full Turnkey Network Rollout of the Vodacom Tanzania and TiGo (MIC) Tanzania 2G/3G GSM RAN mobile network and Microwave Transmission infrastructure and expansion projects across the Republic of Tanzania. Developed a Project Management Office and formulated a strategic roadmap for the roll out and successful implementation of 280 Vodacom and 180 TiGo (MIC) Greenfield, rooftop, and shared sites.

• Established a rollout program incorporating site acquisition, planning, design and implementation of civil works, Tower, RAN, Microwave Transmission and Power installations.

• Produced program budget, shortlisted and procured suppliers, subcontractors, engineers and program resources, and strategically managed the program end-to-end achieving a revenue target of $75mil.

Hired as the Senior Project lead for the Gauteng region to drive and execute the end-to-end rollout and implementation of the Telkom South Africa's Siemens NG-SDH Fibre Optic Transmission network infrastructure project in preparation for the 2010 FIFA World Cup South Africa.
• Provided complete oversight, responsibility, accountability, overall direction and coordination of project activities, subcontractors and teams ensuring project milestones are achieved within agreed scope, timelines and budget.

• Served as the key project reporting interface on weekly and monthly stakeholder reporting panels.