Antoinette Nel

Highest standard passed:               Matric 1998 / Roodepoort High School

Recent Studies:                          Prince 2 Project Management

Institute:                                    Torque IT

Date Exam passed:                           Fundamental 17 July 2019

                                                Practitioner 06 August 2019

Additional training / courses:          Bytes Cape Town – Fundamentals of Project Management

NAD Training Centre – Fire Fighting Level 2

Netcare 911 – First Aid Level 1

Milpark and Inhouse training at Previous Employers

– Project Management

– Leading and Motivation

– Getting the Results without the Authority

– Applying Leadership Basics

– Applying Leadership Principles 1

– Applying Leadership Principles 2

– Working with Difficult People

– Client Relationship Management 1

– Client Relationship Management 2

– Client Relationship

Milpark School of Banking – Financial Planning

– Higher Certificate in Financial Planning

• Introduction to Financial Planning Environment
• Risk Planning
• Retirement and Investment Planning
• Financial Planning Income Tax
• Relationship Marketing

Computer Knowledge:                   – Microsoft Office (Word, Excel, PowerPoint, Projects)

– Windows, Explorer & Outlook

What can I bring to your company:  ­- Strong Leadership & Project management experience

• Excellent verbal and written communication skills
• Ability to travel

Current Employment:

Employer: Vox Telecoms
Position held: Senior Project Manger
July 2014 – present

Current Job Spec consist of:

 To manage, track and expedite Projects/installation on a Regional and National level, using Project Management principles from PMBok and Prince 2
 Ensure Projects are installed, commissioned and operating as per client requirements, within specified timeframes.
 Planning all Activities
 Organizing a Project team to perform work
 Delegating the teams
 Controlling time management
 Managing Deliverables
 Monitor Progress
 Establish Regular meetings
 Communicate a vision with the team
 Managing reports and necessary documentation
 Ensure that Business Rules are adhered to.
 Ensure client satisfaction
 Anticipate and identify deviations from the original project plan and resolve accordingly
 Log, analyze and manage potential and actual issues and risks, taking corrective action by tackling day-to-day issues head on and reviewing how more serious issues and risks might impact on scope, schedule. Quality and Cost
 Keep all stakeholders updated, from project initiation through to completion
 Engage with stakeholders
 Responsible for the preparation of presentations, proposals, reports, internal monthly reports and the completion of statistics
 Presales Support
 Establishing and maintaining a team of resources, consistently capable of delivering any project outputs, adapting to changing demands in workload and deliverables
 Supply weekly and monthly management reports.
 Liaise with internal and external parties/departments to facilitate all requirements in terms of implementation: i.e. Client, Telco, 3rd Party Vendors, Sales etc.
 Provide Client training where needed
 Attend Exco / Management meetings regarding Big Tenders
 Project Manager to Big Tenders eg: Midvaal Local Municipality / Brand SA / Nkangala Municipality

Previous Employment:

Employer: MMI Holdings Employee Benefits (Metropolitan which merged with Momentum March 2010)
Position held: Client Service Manager / Junior Project Manger / Senior Project Manager
Feb 2002 – June 2014

 Maintain existing business with clients
 Grow business relationships with clients
 Help the clients to better understand the full potential of the products
 Act as liaison between the client and customer service
 Collaborating with different work groups and departments to improve customer support programs and enhance customer satisfaction
 Provide regular updates to clients on progress of customer service projects and campaigns that directly affect each client
 Coordinate internal projects and determine the best utilization of resources to increase customer satisfaction
 Was the reliable point of contact for customers / clients
 Project Manager for all roadshow to clients on Employee Benefits portal
 Project Manager to all new clients regarding Employee Benefits
 Established a strong business relationship with each customer
 Liaise with internal and external parties/departments to facilitate road shows of products
 Provide Client training where needed
 Coordinate the communication process to customers
 Effective facilitation of meetings and training

Previous Employer: ABSA Bank
Position held: Receptionist / Switchboard Operator
April 1999 – Jan 2002

References:

Current Employer Vox Telecommunications
Bronwyn Nichols – Kindly do not contact without permission please

Don Curly – may contact
072 806 5678

Previous Employer Metropolitan
084 227-8688
Saadia Sadek
Service Delivery Manager

Previous Employer Momentum
082 575-4326
Danie Roets
National Service Delivery Manager

ISP Projects (not a full comprehensive list of all my projects and Tenders, but enough to give some insight)

CLIENT
SITES
SOLUTION

Verimark 117 • Data – MPLS (Implementation)

CTU Training Solutions 45 • Data – MPLS (Implementation)

W M Spilhaus 50 • Voice (Implementation)

Midvaal Municipality 18 • Voice (Implementation)

Nkangala Municipality 5 • MPLS – Data & Voice (Implementation)

Boston City Campus 30 • MPLS – Data & Voice (Implementation)

Bidvest (G-Fox, Kolok & Afcom) 25 • Data – MPLS (Implementation)

Saheti School 1 • Aura & Data (53 CPE’s)

Construction Industry Dev Board 11 • Data – MPLS (Implementation)

Echotel Service Provider 47 • MPLS – Data, VM, Hosted Exchange, International Port, Cross Connect

CJP Chemicals 5 • MPLS – Data & Voice

Babcock 33 • Aura

Volvo 22 • Data – MPLS (Implementation)

Andrew Mentis
5
• Data – MPLS (Implementation)
Guardian Eye

Savannah Fine Chemicals 5 • MPLS – Data & Voice

Wits 26 • MPLS – Data & Voice

Mopani TVet College 5 • MPLS – Data & Voice