Antoinette Nel
Highest standard passed: Matric 1998 / Roodepoort High School
Recent Studies: Prince 2 Project Management
Institute: Torque IT
Date Exam passed: Fundamental 17 July 2019
Practitioner 06 August 2019
Additional training / courses: Bytes Cape Town – Fundamentals of Project Management
NAD Training Centre – Fire Fighting Level 2
Netcare 911 – First Aid Level 1
Milpark and Inhouse training at Previous Employers
– Project Management
– Leading and Motivation
– Getting the Results without the Authority
– Applying Leadership Basics
– Applying Leadership Principles 1
– Applying Leadership Principles 2
– Working with Difficult People
– Client Relationship Management 1
– Client Relationship Management 2
– Client Relationship
Milpark School of Banking – Financial Planning
– Higher Certificate in Financial Planning
- Introduction to Financial Planning Environment
- Risk Planning
- Retirement and Investment Planning
- Financial Planning Income Tax
- Relationship Marketing
Computer Knowledge: – Microsoft Office (Word, Excel, PowerPoint, Projects)
– Windows, Explorer & Outlook
What can I bring to your company: - Strong Leadership & Project management experience
- Excellent verbal and written communication skills
- Ability to travel
Current Employment:
Employer: Vox Telecoms
Position held: Senior Project Manger
July 2014 – present
Current Job Spec consist of:
To manage, track and expedite Projects/installation on a Regional and National level, using Project Management principles from PMBok and Prince 2
Ensure Projects are installed, commissioned and operating as per client requirements, within specified timeframes.
Planning all Activities
Organizing a Project team to perform work
Delegating the teams
Controlling time management
Managing Deliverables
Monitor Progress
Establish Regular meetings
Communicate a vision with the team
Managing reports and necessary documentation
Ensure that Business Rules are adhered to.
Ensure client satisfaction
Anticipate and identify deviations from the original project plan and resolve accordingly
Log, analyze and manage potential and actual issues and risks, taking corrective action by tackling day-to-day issues head on and reviewing how more serious issues and risks might impact on scope, schedule. Quality and Cost
Keep all stakeholders updated, from project initiation through to completion
Engage with stakeholders
Responsible for the preparation of presentations, proposals, reports, internal monthly reports and the completion of statistics
Presales Support
Establishing and maintaining a team of resources, consistently capable of delivering any project outputs, adapting to changing demands in workload and deliverables
Supply weekly and monthly management reports.
Liaise with internal and external parties/departments to facilitate all requirements in terms of implementation: i.e. Client, Telco, 3rd Party Vendors, Sales etc.
Provide Client training where needed
Attend Exco / Management meetings regarding Big Tenders
Project Manager to Big Tenders eg: Midvaal Local Municipality / Brand SA / Nkangala Municipality
Previous Employment:
Employer: MMI Holdings Employee Benefits (Metropolitan which merged with Momentum March 2010)
Position held: Client Service Manager / Junior Project Manger / Senior Project Manager
Feb 2002 – June 2014
Maintain existing business with clients
Grow business relationships with clients
Help the clients to better understand the full potential of the products
Act as liaison between the client and customer service
Collaborating with different work groups and departments to improve customer support programs and enhance customer satisfaction
Provide regular updates to clients on progress of customer service projects and campaigns that directly affect each client
Coordinate internal projects and determine the best utilization of resources to increase customer satisfaction
Was the reliable point of contact for customers / clients
Project Manager for all roadshow to clients on Employee Benefits portal
Project Manager to all new clients regarding Employee Benefits
Established a strong business relationship with each customer
Liaise with internal and external parties/departments to facilitate road shows of products
Provide Client training where needed
Coordinate the communication process to customers
Effective facilitation of meetings and training
Previous Employer: ABSA Bank
Position held: Receptionist / Switchboard Operator
April 1999 – Jan 2002
References:
Current Employer Vox Telecommunications
Bronwyn Nichols – Kindly do not contact without permission please
Don Curly – may contact
072 806 5678
Previous Employer Metropolitan
084 227-8688
Saadia Sadek
Service Delivery Manager
Previous Employer Momentum
082 575-4326
Danie Roets
National Service Delivery Manager
ISP Projects (not a full comprehensive list of all my projects and Tenders, but enough to give some insight)
CLIENT
SITES
SOLUTION
Verimark 117 • Data – MPLS (Implementation)
CTU Training Solutions 45 • Data – MPLS (Implementation)
W M Spilhaus 50 • Voice (Implementation)
Midvaal Municipality 18 • Voice (Implementation)
Nkangala Municipality 5 • MPLS – Data & Voice (Implementation)
Boston City Campus 30 • MPLS – Data & Voice (Implementation)
Bidvest (G-Fox, Kolok & Afcom) 25 • Data – MPLS (Implementation)
Saheti School 1 • Aura & Data (53 CPE’s)
Construction Industry Dev Board 11 • Data – MPLS (Implementation)
Echotel Service Provider 47 • MPLS – Data, VM, Hosted Exchange, International Port, Cross Connect
CJP Chemicals 5 • MPLS – Data & Voice
Babcock 33 • Aura
Volvo 22 • Data – MPLS (Implementation)
Andrew Mentis
5
• Data – MPLS (Implementation)
Guardian Eye
Savannah Fine Chemicals 5 • MPLS – Data & Voice
Wits 26 • MPLS – Data & Voice
Mopani TVet College 5 • MPLS – Data & Voice